FAQ

GDP (Good Distribution Practice) is a set of guidelines that ensure pharmaceutical products are consistently stored, transported, and handled under suitable conditions. It guarantees that the quality and integrity of medicines is maintained throughout the supply chain. As a GDP-certified carrier, Lass Pharma ensures every shipment meets these rigorous standards.

Our fleet is equipped to maintain multiple temperature ranges depending on product requirements: +15°C to +25°C (ambient controlled), +2°C to +8°C (refrigerated), and -20°C (frozen). Each vehicle features real-time monitoring systems that track and record temperatures throughout the journey.

We provide pharmaceutical transport services across the European Union and beyond. Our primary routes cover Poland, Germany, France, Italy, Spain, Benelux, Scandinavia, and the UK. We handle all customs and regulatory documentation for cross-border shipments.

Our monitoring systems provide immediate alerts if temperature parameters are at risk. We have documented contingency procedures including backup cooling systems, alternative routing, and emergency protocols. Every deviation is documented, investigated, and reported as part of our quality management system.

Yes. All shipments are covered by comprehensive carrier's liability insurance. We can also arrange additional coverage for high-value pharmaceutical products. Our insurance documentation is available upon request.

Yes, we transport clinical trial materials (IMP – Investigational Medicinal Products) and can accommodate specific handling requirements. For controlled substances, additional security measures and documentation are applied in accordance with national and EU regulations. Contact us to discuss your specific needs.